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Maryland Senior Scam Hub Scam Library The Grandparent Scam

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The Grandparent Scam

A caller pretends to be your grandchild — or actually sounds like them, because scammers now use AI voice cloning from social media videos. They beg for bail money, hospital fees, or rescue cash, and tell you not to tell their parents. Maryland’s Comptroller and U.S. Postal Inspector have both formally warned about this scam in 2026.

Phone · AI Voice Cloning Statewide Updated May 4, 2026

How This Scam Works

The Voice On The Phone Sounds Like Family

A caller phones you, often late at night or early in the morning when you are sleepy and least sharp. They sound panicked, crying, or frightened. They say something like “Grandma, it’s me — I’m in trouble, please help me.” If you say a name — “Tommy?” — they take it from there: “Yes, Grandma, it’s Tommy.”

They claim they have been arrested, in a car accident, kidnapped, or stranded out of the country. They say they need money urgently — for bail, hospital bills, an attorney, a tow truck, customs fees. They tell you not to call their parents because “they will kill me” or “the lawyer said not to involve anyone else.”

In 2026, the danger got worse. Scammers now use AI voice cloning. They take a 10-second clip of your grandchild’s voice from a TikTok or Facebook video and use it to generate a real-time conversation. The voice on the phone may genuinely sound exactly like your grandchild. The U.S. Postal Inspector has formally warned Maryland residents about this. Maryland Comptroller Brooke Lierman has called it one of the fastest-rising scam categories statewide.

What They Actually Say

The Script — Word For Word

“Grandma, it’s me. Please don’t be mad. I got into a really bad accident. They arrested me. Please don’t tell Mom or Dad — they’ll kill me. The lawyer says I need $5,000 for bail right now or I have to spend the night in jail. He’s going to call you next. He’ll tell you exactly what to do. Please, Grandma. I’m scared.” Documented script · U.S. Postal Inspector Grace Pagan · Maryland AG · 2026

The script is engineered to make you skip the verification step. It uses panic, secrecy, urgency, and family loyalty all at once. The “lawyer” who calls next reinforces the lie with professional-sounding language. By the time you would normally call your daughter to check, you have already wired the money.

A Real Maryland Story

It Happened Here, Recently

Reported by Maryland Comptroller Brooke Lierman · April 2026

“Scammers today are sophisticated. They impersonate grandchildren in emergencies. They use artificial intelligence to make their voices sound familiar.”

During the April 2026 PROTECT Week press conference, Maryland Comptroller Brooke Lierman publicly confirmed that AI voice cloning of grandchildren is now one of Maryland’s fastest-growing scam tactics. One in 20 Maryland older adults reported financial abuse in 2024 — and the average loss per victim was $83,000. The Maryland AG, U.S. Attorney’s Office, FBI Baltimore, and AARP Maryland have all issued formal warnings.

Protect Your Family Before This Happens

Set Up A Family Safe Word Today

The single most powerful protection against this scam costs nothing and takes five minutes. Pick a word — any random word — and share it only with your immediate family. Something silly works best because real family members will remember it. “Mongoose.” “Moonlight.” “Birthday cake.” Whatever you pick.

If anyone calls claiming to be your grandchild in an emergency, ask for the safe word. A real grandchild will know it. A scammer — even with AI voice cloning — will not. If they say “Grandma, this is no time for games,” that is the scam admitting itself.

Tell every grandparent and every grandchild in your family. Today. Not tomorrow.

What To Do · What To Never Do

If You Get This Call

Do This

  • Hang up. Then call your grandchild directly using the number you have for them.
  • Call your grandchild’s parents — even if the caller begged you not to. Especially then.
  • Ask the family safe word if you set one up. If not, ask a question only your real grandchild would know.
  • Take a breath. Real emergencies still allow time to verify. Scams do not.
  • Set up a family safe word with every grandchild today.

Never Do This

  • Never say your grandchild’s name first. Let the caller say it. Many scammers fish: “Hi Grandma, do you know who this is?”
  • Never send money based on a phone call alone — no matter how convincing the voice.
  • Never agree to keep it secret from family. That phrase IS the scam.
  • Never trust voice alone in 2026. AI voice cloning is real and inexpensive.
  • Never wire money, send gift cards, or use cryptocurrency for “bail” or “hospital fees.”

🚩 The Six Red Flags Of A Grandparent Scam

  • The caller will not let you hang up to verify.
  • The caller asks you to keep it secret from other family members.
  • The caller demands payment by gift card, wire transfer, or cryptocurrency.
  • The caller transfers you to a “lawyer,” “police officer,” or “doctor” who reinforces the request.
  • The caller asks “Do you know who this is?” — fishing for a name.
  • The voice sounds exactly like your grandchild but cannot or will not answer simple personal questions only they would know.
Got a call like this? Call us before you send any money:
(855) 301-4220
A real person answers. Free for every Marylander.

After You Hang Up

Where To Report A Grandparent Scam

Maryland & Federal Reporting Resources

  • Maryland Attorney General · Consumer Protection Division (410) 528-8662 · marylandattorneygeneral.gov
  • FBI Baltimore Field Office (410) 265-8080 · ic3.gov
  • AARP Fraud Watch Network 1-877-908-3360
  • U.S. Postal Inspection Service 1-877-876-2455 · uspis.gov
  • National Elder Fraud Hotline 1-833-FRAUD-11 (1-833-372-8311)
  • Federal Trade Commission ReportFraud.ftc.gov

This guide covers one of 222 documented scams targeting Maryland’s older adults. Every variant we track lives in the encyclopedia, searchable by name, situation, or what they said to you.

Browse the Full Maryland Scam Encyclopedia →